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배송, 교환 및 환불 안내
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배송 안내
- 제품은 결제 확인 후 2-3일 안에 배송 됩니다. (주말/공휴일 제외)
- 일시품절, 품절인 경우는 배송이 지연될 수 있습니다.
- 4만원 이상 구매시 배송비는 무료이며, 4만원 미만 구매 시는 배송비 3,000원이 부과 됩니다.
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교환 및 환불 안내
- 내 정보 > 1:1 문의하기에 문의 접수 또는 고객센터 전화(1670-2685)를 통해 안내받으실 수 있습니다.
- 교환 및 환불은 제품 수령 후 7일 이내 가능합니다. (일부 제품 제외)
- 단순변심으로 인한 환불의 경우, 왕복배송비 6,000원을 고객님께서 부담하셔야 합니다.
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교환 및 환불이 불가능한 경우
- 고객님의 책임있는 사유로 손실 또는 훼손된 경우
- 환급 반품 기한이 초과된 경우
- 완구/교구 등의 박스 포장 / 비닐패킹을 제거한 경우
- 전집을 제외한 도서의 포장 및 비닐 패킹을 제거한 경우
- 제품을 사용하여 제품 가치가 현저히 감소한 경우
- 사은품을 반납하지 않은 경우